Careers

Work for A Growing Company that Cares

Are you looking to join a fast-growing company in a thriving industry that provides the kind of career challenges to keep you interested and challenged at work? Whatever the role, everyone at Quatris Healthco is dedicated to serving our customers in the practices at the highest level. We don’t write software, we make software more usable through strategic implementation, training, and support.

Send cover letters and resumes to qhco@qhco.com for all job listings.


Clinical Support Analyst – Job Summary

Support Analysts are responsible for delivering service and support to Quatris Healthco Clients providing information and support on specific assigned application processes of the athenaPractice system in a friendly and courteous manner. Support Analysts routinely interact with Quatris Healthco clients over the phone or via email to discern client needs and articulate answers and/or instructions to resolve user issues.

STANDARDS OF PERFORMANCE

Represent approved Quatris Healthco products in an ethical, professional, and enthusiastic manner to prospects, customers, company staff, business partners, consultants and associates, and any other organization or entity to which you come in contact.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Respond and Document

Serve as Knowledgeable Resource for Quatris Healthco clients

Customer Service and Reporting Responsibilities

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM THIS ROLE

KNOWLEDGE, SKILLS, AND ABILITIES PREFERRED TO PERFORM THIS ROLE

PHYSICAL DEMANDS (PHYSICAL, MENTAL AND ENVIRONMENTAL)

The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the company are available to address the following requirements.

This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. I have read and understand the essential and nonessential functions, including the necessary capabilities, of the position and can perform these with or without reasonable accommodation. I understand that I can request a reasonable accommodation, should one be necessary for me to carry out the essential functions of this position. I also acknowledge that the functions and capabilities for this position may change in the future with or without notice.

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