A clinic’s EMR is like its circulatory system—damage it in any way and everyone in the clinic, including your patients, suffers the consequences. Alarmingly, there are thousands of clinics running faulty EMR software today.
You might have heard that the executives at eClinicalWorks agreed to pay $155 million in fines—rather than face trial—in order to settle a False Claims Act lawsuit brought by the Department of Justice?
The lawsuit claims that the company willfully “caused the submission of false claims for federal incentive programs,” among other serious violations.
At a time like this, it’s only natural to ask:
- Can you trust that your patient data is accurate?
- Is patient safety in question?
- Is my EMR vendor a partner or a potential liability?
- Can the clinic successfully attest?
- Will your technology partner be around tomorrow?
To complicate matters, some eClinicalWorks customers are now complaining that the company is not supplying the clinic’s patient data when asked to do so. “We’ve been held hostage for a year and a half. I battled them,” said Laura Williams, practice administrator at North Spokane Women’s Health in Washington. “It’s a nightmare with them.”
“The IT people at eClinicalWorks never were able to fix the program errors, but our IT guy came up with a solution that at least has us able to access our patient records,” Williams said. “If I can get my patient data migrated to Centricity that will be enough.”
If you’re currently finding workarounds for your EMR, it’s time for a new EMR. Put eClinicalWorks behind you. We’re here to help steady your clinic’s healthcare IT infrastructure today, earn your trust, and support your clinic for years to come.
Schedule a Centricity demo today. It’s the first critical step on the path to clinical and financial well being.
Previously on the HealthCo Blog: Clinics Trust GE Healthcare for Good Reason